At Solmé Swim, each order is carefully prepared and dispatched from Australia.
Processing Times
All orders are processed within 1–3 business days (excluding weekends and public holidays).
During collection launches and limited drops, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.
Domestic Shipping (Australia)
We offer tracked shipping on all Australian orders.
Estimated delivery time:
2–6 business days depending on your location.
Shipping costs are calculated at checkout.
International Shipping
We ship worldwide.
Estimated delivery time:
5–14 business days, depending on destination.
International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Solmé Swim is not responsible for delays caused by customs clearance.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please ensure your shipping details are correct at checkout. Solmé Swim is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Parcels
While we work with trusted shipping partners, Solmé Swim is not liable for delays once a parcel has been dispatched. If your parcel appears lost, please contact us and we will assist in lodging an investigation with the carrier.
