At Solmé Swim, each piece is thoughtfully designed and produced in limited quantities. Due to the delicate and hygienic nature of swimwear, we maintain a strict returns policy.
Please read carefully before purchasing.
Returns Eligibility
We accept returns for store credit only within 14 days of delivery, Return shipping is at customer expense. provided that:
Items are unworn, unwashed, and unused
All original tags remain attached
Hygiene liners are intact and have not been removed
Items are returned in original packaging
No signs of wear, perfume, deodorant, makeup, tanning products, or marks
For hygiene reasons, any item returned without the protective liner or showing signs of wear will not be accepted.
Store Credit
Approved returns will be issued as store credit only.
Store credit is valid for 12 months from the date of issue.
Store credit cannot be transferred, refunded, or redeemed for cash.
Sale & Limited Drops
All sale items, promotional purchases, and limited edition drops are final sale and are not eligible for return or store credit.
Exchanges
Due to our limited small-batch production model, we do not offer direct exchanges. If your return is approved, you may use your store credit to place a new order (subject to availability).
Return Shipping
Customers are responsible for return shipping costs unless the item is deemed faulty.
We recommend using a tracked shipping service, as Solmé Swim is not responsible for lost returns.
Faulty Items
If you believe you have received a faulty item, please contact us within 48 hours of delivery at:
hello@solmeswim.com.au
Include your order number and clear images of the issue. We will assess and resolve promptly in accordance with Australian Consumer Law.
Contact
For all return inquiries, please email: hello@solmeswim.com.au
